Wednesday, October 29, 2008

Broadband Incident Report : : HEATH AND REACH MUX 101 : LOSS OF SERVICE : Reference 26113 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 26113   Issue : FINAL  
  Detected Date: 29/10/2008   Detected Time: 15:10  
  Start Date: 29/10/2008   Start Time: 14:59  
  Actual Clear Date: 29/10/2008   Actual Clear Time: 15:42  
     
  Incident Headline: : HEATH AND REACH MUX 101 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced slow throughput.


 
  Progress Details: Service has been restored by completing a Power Cycle.

This issue may have been due to a Hardware Failure.


BT regrets any inconvenience this may have caused.




 
  Dialling Codes Affected:
01525
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 29/10/2008 15:53

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