Wednesday, January 7, 2009

Broadband Incident Report : BLISWORTH MUX 301 : LOSS OF SERVICE : Reference 360 : Issue FINAL :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 360   Issue : FINAL  
  Detected Date: 06/01/2009   Detected Time: 18:17  
  Start Date: 06/01/2009   Start Time: 18:15  
  Actual Clear Date: 07/01/2009   Actual Clear Time: 08:00  
     
  Incident Headline: BLISWORTH MUX 301 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users will have experiencied a loss of Broadband Service.
 
  Progress Details: Service has been restored by completing a
Software Download


BT regrets any inconvenience this may have caused.
 
  Dialling Codes Affected:
01604
 
     

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 07/01/2009 08:06

No comments: