Monday, January 5, 2009

Broadband Incident Report : : HORSLEY MUX 101 : LOSS OF SERVICE : Reference 173 : Issue 4 :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 173   Issue : 4  
  Detected Date: 05/01/2009   Detected Time: 01:42  
  Start Date: 05/01/2009   Start Time: 01:42  
  Anticipated Clear Date: 05/01/2009   Anticipated Clear Time: 05:05  
     
  Incident Headline: : HORSLEY MUX 101 : LOSS OF SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users will be experiencing a loss of Broadband service.

 
  Progress Details: BT is making progress towards full restoration of Service.
Latest Update:
Fibre fault, Fibre Engineer required to progress

Further updates will be provided as soon as possible.
 
  Dialling Codes Affected:
01332
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 05/01/2009 04:07

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