Broadband Incident Report : SUMMERTOWN MUX 101 : DEGRADED SERVICE : Reference 473 : Issue 4 :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	473		Issue :	4
	Detected Date:	08/01/2009		Detected Time:	08:39
	Start Date:	08/01/2009		Start Time:	08:37
	Anticipated Clear Date:	08/01/2009		Anticipated Clear Time:	11:10
	Incident Headline:	SUMMERTOWN MUX 101 : DEGRADED SERVICE
	Incident Details:	At the moment some of your Broadband End Users will be experiencing a degradation of Broadband Service.
	Progress Details:	BT is making progress towards full restoration of Service. Latest Update: Service has been restored, we are now monitoring for stability. Further updates will be provided as soon as possible.
	Dialling Codes Affected:	01865

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System Time Stamp: 08/01/2009 10:11