Wednesday, January 7, 2009

Broadband Incident Report : SUMMERTOWN MUX 101 : DEGRADED SERVICE : Reference 430 : Issue 10 :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 430   Issue : 10  
  Detected Date: 07/01/2009   Detected Time: 13:38  
  Start Date: 07/01/2009   Start Time: 13:36  
  Anticipated Clear Date: 07/01/2009   Anticipated Clear Time: 21:30  
     
  Incident Headline: SUMMERTOWN MUX 101 : DEGRADED SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users will be experiencing a loss of Broadband service.

 
  Progress Details: BT is making progress towards full restoration of Service.
Latest Update:

Service has been restored, we are now monitoring for stability.
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Further updates will be provided as soon as possible.
 
  Dialling Codes Affected:
01865
 
     

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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 07/01/2009 20:21

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