Broadband Incident Report : SUMMERTOWN MUX 101 : DEGRADED SERVICE : Reference 473 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	473		Issue :	FINAL
	Detected Date:	08/01/2009		Detected Time:	08:39
	Start Date:	08/01/2009		Start Time:	08:37
	Actual Clear Date:	08/01/2009		Actual Clear Time:	10:06
	Incident Headline:	SUMMERTOWN MUX 101 : DEGRADED SERVICE
	Incident Details:	Some of your Broadband End Users will have experiencied a degradation of Broadband Service.
	Progress Details:	Service has been restored by completing a Card Change BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01865

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System Time Stamp: 08/01/2009 10:44