Thursday, March 12, 2009

Broadband Incident Report : BIRMINGHAM RUBERY MUX 101 : LOSS OF SERVICE : Reference 5462 : Issue 2 :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 5462   Issue : 2  
  Detected Date: 12/03/2009   Detected Time: 08:57  
  Start Date: 12/03/2009   Start Time: 08:56  
  Anticipated Clear Date: 12/03/2009   Anticipated Clear Time: 10:56  
     
  Incident Headline: BIRMINGHAM RUBERY MUX 101 : LOSS OF SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users will be experiencing a loss of Broadband service.

 
  Progress Details: BT is making progress towards full restoration of Service.
Latest Update:

An Engineer has been tasked to site.

Further updates will be provided as soon as possible.

 
  Dialling Codes Affected:
012124012125012145012146012160
012162012168012145012146
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 12/03/2009 09:15

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