Broadband Incident Report : : HITCHIN MUX 102 : LOSS OF SERVICE : Reference 5399 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	5399		Issue :	FINAL
	Detected Date:	11/03/2009		Detected Time:	13:06
	Start Date:	11/03/2009		Start Time:	13:06
	Actual Clear Date:	11/03/2009		Actual Clear Time:	18:45
	Incident Headline:	: HITCHIN MUX 102 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users will have experiencied a loss of Broadband Service.
	Progress Details:	Service has been restored by completing a replice of fibre This issue may have been due to a Fibre Fault BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01462

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System Time Stamp: 11/03/2009 18:58