Broadband Incident Report : SEDGEFIELD MUX 101 : PARTIAL LOSS OF SERVICE : Reference 5199 : Issue FINAL :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	5199		Issue :	FINAL
	Detected Date:	08/03/2009		Detected Time:	00:59
	Start Date:	08/03/2009		Start Time:	00:56
	Actual Clear Date:	08/03/2009		Actual Clear Time:	04:00
	Incident Headline:	SEDGEFIELD MUX 101 : PARTIAL LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users will have experiencied a loss of Broadband Service.
	Progress Details:	Service has been restored by completing a Card Change This issue may have been due to an Equipment Failure BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01740

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 08/03/2009 07:18