Broadband Incident Report : : BALMORAL MUX 102 : LOSS OF SERVICE : Reference 9038 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	9038		Issue :	FINAL
	Detected Date:	10/04/2009		Detected Time:	13:32
	Start Date:	10/04/2009		Start Time:	13:32
	Actual Clear Date:	10/04/2009		Actual Clear Time:	20:45
	Incident Headline:	: BALMORAL MUX 102 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users will have experiencied a loss of Broadband Service.
	Progress Details:	Service has been restored by Card and HUB Change BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	0289020 0289022 0289028 0289029 0289030 0289043 0289050 0289058 0289059 0289060 0289061 0289062 0289080 0289087 0289092 0289094 0289096 0289080 0289087

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System Time Stamp: 11/04/2009 00:06