Broadband Incident Report : : ILFORD MULTIPLE SERVICE PROVIDERS : LOSS OF SERVICE : Reference 8707 : Issue 2 :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	8707		Issue :	2
	Detected Date:	04/04/2009		Detected Time:	19:44
	Start Date:	04/04/2009		Start Time:	14:12
	Anticipated Clear Date:	08/04/2009		Anticipated Clear Time:	00:19
	Incident Headline:	: ILFORD MULTIPLE SERVICE PROVIDERS : LOSS OF SERVICE
	Incident Details:	At the moment some of your Broadband End Users will be experiencing a loss of Broadband service.
	Progress Details:	BT is making progress towards full restoration of Service. Latest Update: Cable splicing is still ongoingSELECT ONE OF THE OPTIONS BELOW ----------------------------------- An Engineer has been tasked to site. An Engineer is now on site. An Engineer is on site carrying out further diagnostics. Operational teams are carrying out remote diagnostics. Service has been restored as of HH:MM, we are now monitoring for a stability period of 3 hours. ----------------------------------- Further updates will be provided as soon as possible.
	Dialling Codes Affected:

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System Time Stamp: 07/04/2009 23:20