Broadband Incident Report : : PADDINGTON MUX 2 : LOSS OF SERVICE : Reference 9069 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	9069		Issue :	FINAL
	Detected Date:	11/04/2009		Detected Time:	06:42
	Start Date:	11/04/2009		Start Time:	06:37
	Actual Clear Date:	11/04/2009		Actual Clear Time:	09:10
	Incident Headline:	: PADDINGTON MUX 2 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users will have experiencied a loss of Broadband Service.
	Progress Details:	Service has been restored by completing a SELECT ONE OF THE OPTIONS BELOW ----------------------------------- Card Change This issue may have been due to SELECT ONE OF THE OPTIONS BELOW ----------------------------------- a Cable Fault your Power Failure your Planned Works a Data Fault a Denial of Service (DOS) Attack an Equipment Failure a Fibre Fault a Hardware Failure an Internet Virus Third Party Damage a Power Failure ----------------------------------- BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	0203238 0207224 0207258 0207262 0207402 0207706 0207723 0207724 0207262

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Incident Manager - Automatic Mailer.
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System Time Stamp: 11/04/2009 13:11