Monday, April 6, 2009

Broadband Incident Report : : BIRMINGHAM RUBERY MUX 101 : LOSS OF SERVICE : Reference 8724 : Issue 5 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 8724   Issue : 5  
  Detected Date: 05/04/2009   Detected Time: 20:15  
  Start Date: 05/04/2009   Start Time: 20:14  
  Anticipated Clear Date: 06/04/2009   Anticipated Clear Time: 02:50  
     
  Incident Headline: : BIRMINGHAM RUBERY MUX 101 : LOSS OF SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users will be experiencing a loss of Broadband service.

 
  Progress Details: BT is making progress towards full restoration of Service.
Latest Update: Service has been restored as of 23:50, we are now monitoring for a stability period of 3 hours.

Further updates will be provided as soon as possible.

 
  Dialling Codes Affected:
012124012125012145012146012160
012162012168012145012146
 
     

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 06/04/2009 00:11

No comments: