Thursday, April 30, 2009

Broadband Incident Report : : ROYSTON MUX 102 : LOSS OF SERVICE : Reference 11300 : Issue 4 :

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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 11300   Issue : 4  
  Detected Date: 30/04/2009   Detected Time: 17:18  
  Start Date: 30/04/2009   Start Time: 17:04  
  Anticipated Clear Date: 30/04/2009   Anticipated Clear Time: 20:57  
     
  Incident Headline: : ROYSTON MUX 102 : LOSS OF SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users will be experiencing a loss of Broadband service.


 
  Progress Details: BT is making progress towards full restoration of Service.
Latest Update:

Service has been restored as of 19:20 , we are now monitoring for a stability period of 3 hours.
Further updates will be provided as soon as possible.

 
  Dialling Codes Affected:
01763
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 30/04/2009 20:07

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