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| BT Wholesale - Broadband Incident Report | |||||||
| Please read the following incident report as it could have an impact on some of your end users | |||||||
| BT Incident Reference: | 10878 | Issue : | FINAL | ||||
| Detected Date: | 28/04/2009 | Detected Time: | 02:05 | ||||
| Start Date: | 28/04/2009 | Start Time: | 01:58 | ||||
| Actual Clear Date: | 28/04/2009 | Actual Clear Time: | 02:30 | ||||
| Incident Headline: | WYTHALL MUX 101 : LOSS OF SERVICE | ||||||
| Incident Details: | Some of your Broadband End Users will have experiencied a loss of Broadband Service. | ||||||
| Progress Details: | Service has been restored. This issue may have been due to an Equipment Failure ----------------------------------- BT regrets any inconvenience this may have caused. | ||||||
| Dialling Codes Affected: |
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Incident Manager - Automatic Mailer.
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System Time Stamp: 28/04/2009 05:35
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