Monday, May 4, 2009

Broadband Incident Report : : BIRMINGHAM SHIRLEY VARIOUS MUXS : LOSS OF SERVICE : Reference 11412 : Issue 7 :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 11412   Issue : 7  
  Detected Date: 04/05/2009   Detected Time: 12:39  
  Start Date: 04/05/2009   Start Time: 12:29  
  Anticipated Clear Date: 04/05/2009   Anticipated Clear Time: 22:05  
     
  Incident Headline: : BIRMINGHAM SHIRLEY VARIOUS MUXS : LOSS OF SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users will be experiencing a loss of Broadband service.


 
  Progress Details: BT is making progress towards full restoration of Service.
Latest Update:
Service has been restored as of 19.05, we are now monitoring for a stability period of 3 hours.
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Further updates will be provided as soon as possible.

 
  Dialling Codes Affected:
012124012125012160012162012168
012169012173012174
 
     

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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 04/05/2009 21:24

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