Thursday, May 7, 2009

Broadband Incident Report : BRANDON MUX 102 BURY ST EDMUNDS MUX 302 ELY MUX 102 : LOSS OF SERVICE : Reference 11685 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 11685   Issue : FINAL  
  Detected Date: 06/05/2009   Detected Time: 12:06  
  Start Date: 06/05/2009   Start Time: 12:02  
  Actual Clear Date: 06/05/2009   Actual Clear Time: 23:45  
     
  Incident Headline: BRANDON MUX 102 BURY ST EDMUNDS MUX 302 ELY MUX 102 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users will have experiencied a loss of Broadband Service.
 
  Progress Details: Service has been restored by completing a

a Fibre Fault
BT regrets any inconvenience this may have caused.
 
  Dialling Codes Affected:
0122301284013530184201953
012840135301842
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 07/05/2009 03:28

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