Broadband Incident Report : BIRMINGHAM SHIRLEY VARIOUS MUXS : LOSS OF SERVICE : Reference 11412 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	11412		Issue :	FINAL
	Detected Date:	04/05/2009		Detected Time:	12:39
	Start Date:	04/05/2009		Start Time:	12:29
	Actual Clear Date:	04/05/2009		Actual Clear Time:	19:05
	Incident Headline:	BIRMINGHAM SHIRLEY VARIOUS MUXS : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users will have experiencied a loss of Broadband Service.
	Progress Details:	Service has been restored by completing a Power Cycle This issue may have been due to SELECT ONE OF THE OPTIONS BELOW a Power Failure BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	012124 012125 012160 012162 012168 012169 012173 012174

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System Time Stamp: 04/05/2009 22:36