Saturday, May 9, 2009

Broadband Incident Report : CHERITON ADSL 101 : PARTIAL LOSS OF SERVICE : Reference 11921 : Issue 3 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 11921   Issue : 3  
  Detected Date: 09/05/2009   Detected Time: 20:22  
  Start Date: 09/05/2009   Start Time: 20:19  
  Anticipated Clear Date: 10/05/2009   Anticipated Clear Time: 01:25  
     
  Incident Headline: CHERITON ADSL 101 : PARTIAL LOSS OF SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users will be experiencing a degradation of Broadband Service.  
  Progress Details: BT is making progress towards full restoration of Service.
Latest Update:

Service has been restored as of 22.14, we are now monitoring for a stability period of 3 hours.
-----------------------------------
Further updates will be provided as soon as possible.

 
  Dialling Codes Affected:
01303
 
     

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 09/05/2009 22:25

No comments: