Broadband SERIOUS Incident Report : : KINGSTON NODE 04001 : PARTIAL LOSS OF SERVICE : Reference 13078 : Issue FINAL :

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	BT Wholesale - Broadband SERIOUS Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	13078		Issue :	FINAL
	Detected Date:	23/05/2009		Detected Time:	07:53
	Start Date:	23/05/2009		Start Time:	03:06
	Actual Clear Date:	23/05/2009		Actual Clear Time:	23:48
	Incident Headline:	: KINGSTON NODE 04001 : PARTIAL LOSS OF SERVICE
	Incident Details:	On 23 May 2009BT experienced some difficulties with ATM Node at Kingston The fault was identified at 03:06 and upgraded within BT to a SI.
	Progress Details:	Service has been restored by completing a Node restarted , Circuits restored by Manual intervention This issue may have been due to Planned Works BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:

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System Time Stamp: 24/05/2009 00:47