Broadband Incident Report : 10 MUXES IN THE PENZANCE AREA : LOSS OF SERVICE : Reference 22989 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	22989		Issue :	FINAL
	Detected Date:	21/09/2009		Detected Time:	12:42
	Start Date:	21/09/2009		Start Time:	11:56
	Actual Clear Date:	21/09/2009		Actual Clear Time:	14:12
	Incident Headline:	10 MUXES IN THE PENZANCE AREA : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users will have experiencied a loss of Broadband Service.
	Progress Details:	Service has been restored by completing a card reseat. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01736

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Incident Manager - Automatic Mailer.
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System Time Stamp: 21/09/2009 17:34