Broadband Incident Report : : BIRMINGHAM MUX 101 : DEGRADED SERVICE : Reference 14373 : Issue FINAL :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	14373		Issue :	FINAL
	Detected Date:	23/05/2010		Detected Time:	10:37
	Start Date:	23/05/2010		Start Time:	10:34
	Actual Clear Date:	23/05/2010		Actual Clear Time:	12:00
	Incident Headline:	: BIRMINGHAM MUX 101 : DEGRADED SERVICE
	Incident Details:	Some of your Broadband End Users will have experiencied a loss of Broadband Service.
	Progress Details:	Service has been restored by completing a ---------------------------------- Power Cycle --------------------------------- BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	012124 012125 012144 012168 012169 012124 012125 012144 012168

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 23/05/2010 12:17