Broadband Incident Report : : ERX21 BIRMINGHAM4 : RESTRICTED SERVICE : Reference 14635 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	14635		Issue :	FINAL
	Detected Date:	25/05/2010		Detected Time:	15:34
	Start Date:	25/05/2010		Start Time:	15:34
	Actual Clear Date:	25/05/2010		Actual Clear Time:	18:02
	Incident Headline:	: ERX21 BIRMINGHAM4 : RESTRICTED SERVICE
	Incident Details:	Some of your Broadband End Users may have experiencied a loss of Broadband Service.
	Progress Details:	Service has been restored. by completing a reset of application. This issue may have been due to an equipment failure. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01158 01159 01162 012120 012124 012125 012130 012132 012135 012137 012138 012141 012142 012143 012144 012145 012147 012150 012151 012152 012155 012158 012160 012161 012162 012163 012164 012166 012168 012169 012170 012171 01239 01242 01252 01267 01269 01270 01283 01348 01392 01437 01443 01446 01452 01453 01455 01531 01538 01543 01554 01558 01559 01562 01564 01570 01572 01584 01591 01597 01633 01639 01646 01656 01664 01676 01684 01685 01686 01743 01745 01758 01782 01785 01788 01792 01886 01905 01922 01952 01981 01989 0247626 0247627 0247642 0247646 0247647 0247660 0247661 0247662 0247669 0247670 0247672 0292084 0292085 0292086 0292088

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Incident Manager - Automatic Mailer.
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System Time Stamp: 25/05/2010 18:34