Broadband Incident Report : BUCKINGHAM MUX 001 AND 002 : DEGRADED SERVICE : Reference 14490 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	14490		Issue :	FINAL
	Detected Date:	24/05/2010		Detected Time:	13:02
	Start Date:	24/05/2010		Start Time:	13:00
	Actual Clear Date:	24/05/2010		Actual Clear Time:	13:35
	Incident Headline:	BUCKINGHAM MUX 001 AND 002 : DEGRADED SERVICE
	Incident Details:	Some of your Broadband End Users will have experiencied a loss of Broadband Service.
	Progress Details:	Service has been restored by completing a Reboot of a Card. This issue may have been due to an Equipment Failure. ----------------------------------- BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01280

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System Time Stamp: 24/05/2010 14:08