Tuesday, May 25, 2010

Broadband Incident Report : : SILCHESTER MUX 101 : LOSS OF SERVICE : Reference 14646 : Issue 2 :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 14646   Issue : 2  
  Detected Date: 25/05/2010   Detected Time: 16:40  
  Start Date: 25/05/2010   Start Time: 16:38  
  Anticipated Clear Date: 25/05/2010   Anticipated Clear Time: 20:38  
     
  Incident Headline: : SILCHESTER MUX 101 : LOSS OF SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users will be experiencing a loss of Broadband service.


 
  Progress Details: BT is making progress towards full restoration of Service.
Latest Update:
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An Engineer has been tasked to site.
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Further updates will be provided as soon as possible.

 
  Dialling Codes Affected:
0118911897
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 25/05/2010 18:12

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