Tuesday, May 25, 2010

Broadband Incident Report : : ERX21 BIRMINGHAM4 : RESTRICTED SERVICE : Reference 14635 : Issue 1 :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 14635   Issue : 1  
  Detected Date: 25/05/2010   Detected Time: 15:34  
  Start Date: 25/05/2010   Start Time: 15:34  
  Anticipated Clear Date: 25/05/2010   Anticipated Clear Time: 17:34  
     
  Incident Headline: : ERX21 BIRMINGHAM4 : RESTRICTED SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users may be experiencing a loss of Broadband service.

For a full list of affected circuits, please log into BBCR, navigate to the MSO Fault Search report and enter the MSO reference number above.

http://www.btwholesale.com/pages/static/Applications/Orders/Broadband_Customer_Reporting.html
 
  Progress Details: Engineers are making progress towards full restoration of Service.

Due to the nature of this incident we are currently unable to identify any affected End Users.

Further updates will be provided as soon as possible.
 
  Dialling Codes Affected:
011580115901162012120012124
012125012130012132012135012137
012138012141012142012143012144
012145012147012150012151012152
012155012158012160012161012162
012163012164012166012168012169
012170012171012390124201252
0126701269012700128301348
0139201437014430144601452
0145301455015310153801543
0155401558015590156201564
0157001572015840159101597
0163301639016460165601664
0167601684016850168601743
0174501758017820178501788
0179201886019050192201952
0198101989024762602476270247642
02476460247647024766002476610247662
02476690247670024767202920840292085
02920860292088
 
     

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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 25/05/2010 16:27

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