Friday, July 9, 2010

Broadband Incident Report : : BIRMINGHAM ERX2 : PARTIAL LOSS OF SERVICE : Reference 19321 : Issue 3 :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 19321   Issue : 3  
  Detected Date: 09/07/2010   Detected Time: 11:10  
  Start Date: 09/07/2010   Start Time: 11:06  
  Anticipated Clear Date: 09/07/2010   Anticipated Clear Time: 14:59  
     
  Incident Headline: : BIRMINGHAM ERX2 : PARTIAL LOSS OF SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users will be experiencing a loss of Broadband service.


 
  Progress Details: BT is making progress towards full restoration of Service.
Latest Update:
An Engineer has been tasked to site.
Operational teams are carrying out remote diagnostics.

Further updates will be provided as soon as possible.

 
  Dialling Codes Affected:
012124012125012160012162012168
012173012174012420127101446
01527016460190201271
 
     

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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 09/07/2010 12:34

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