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BT Wholesale - Broadband Incident Report | |||||||
Please read the following incident report as it could have an impact on some of your end users | |||||||
BT Incident Reference: | 18833 | Issue : | FINAL | ||||
Detected Date: | 05/07/2010 | Detected Time: | 13:24 | ||||
Start Date: | 05/07/2010 | Start Time: | 13:23 | ||||
Actual Clear Date: | 05/07/2010 | Actual Clear Time: | 13:42 | ||||
Incident Headline: | : GREAT EASTON MUX 001 : DEGRADED SERVICE | ||||||
Incident Details: | Some of your Broadband End Users will have experiencied a loss of Broadband Service. | ||||||
Progress Details: | Service has been restored by completing a Reboot of a Card BT regrets any inconvenience this may have caused. | ||||||
Dialling Codes Affected: |
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Incident Manager - Automatic Mailer.
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System Time Stamp: 05/07/2010 13:53
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