Monday, July 5, 2010

Broadband Incident Report : : GREAT EASTON MUX 001 : DEGRADED SERVICE : Reference 18833 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 18833   Issue : FINAL  
  Detected Date: 05/07/2010   Detected Time: 13:24  
  Start Date: 05/07/2010   Start Time: 13:23  
  Actual Clear Date: 05/07/2010   Actual Clear Time: 13:42  
     
  Incident Headline: : GREAT EASTON MUX 001 : DEGRADED SERVICE  
     
  Incident Details: Some of your Broadband End Users will have experiencied a loss of Broadband Service.
 
  Progress Details: Service has been restored by completing a
Reboot of a Card
BT regrets any inconvenience this may have caused.
 
  Dialling Codes Affected:
01371
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 05/07/2010 13:53

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