Broadband Incident Report : : TAFFS WELL MUX 101 : LOSS OF SERVICE : Reference 18790 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	18790		Issue :	FINAL
	Detected Date:	05/07/2010		Detected Time:	07:31
	Start Date:	05/07/2010		Start Time:	07:28
	Actual Clear Date:	05/07/2010		Actual Clear Time:	09:38
	Incident Headline:	: TAFFS WELL MUX 101 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users will have experiencied a loss of Broadband Service.
	Progress Details:	Service has been restored by completing a Card Reseat This issue may have been due to a Hardware Failure BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	0292021 0292033 0292040 0292081

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System Time Stamp: 05/07/2010 09:53