Thursday, September 23, 2010

Broadband Incident Report : : BARNWOOD MUX 302 : LOSS OF SERVICE : Reference 26684 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 26684   Issue : FINAL  
  Detected Date: 23/09/2010   Detected Time: 09:34  
  Start Date: 22/09/2010   Start Time: 10:15  
  Actual Clear Date: 23/09/2010   Actual Clear Time: 12:12  
     
  Incident Headline: : BARNWOOD MUX 302 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experiencied a loss of Broadband Service.
 
  Progress Details: Service has been restored by completing a
Card Change
BT regrets any inconvenience this may have caused.
 
  Dialling Codes Affected:
01452
 
     

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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 23/09/2010 12:29

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