Tuesday, September 21, 2010

Broadband Incident Report : CAMBRIDGE MUX 102 AND MADINGLEY MUX 101 : DEGRADED SERVICE : Reference 26397 : Issue 6 :

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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 26397   Issue : 6  
  Detected Date: 21/09/2010   Detected Time: 04:51  
  Start Date: 21/09/2010   Start Time: 04:48  
  Anticipated Clear Date: 21/09/2010   Anticipated Clear Time: 13:15  
     
  Incident Headline: CAMBRIDGE MUX 102 AND MADINGLEY MUX 101 : DEGRADED SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users may be experiencing a loss of Broadband service.


 
  Progress Details: BT is making progress towards full restoration of Service.
Latest Update:

Operational teams are carrying out remote diagnostics.
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Further updates will be provided as soon as possible.

 
  Dialling Codes Affected:
0122301954
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 21/09/2010 11:15

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