****SPAM:5.4**** Broadband SERIOUS Incident Report : EDGE ROUTE SWITCH 9 ILFORD 4 : LOSS OF SERVICE : Reference 26934 : Issue FINAL :

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	BT Wholesale - Broadband SERIOUS Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	26934		Issue :	FINAL
	Detected Date:	25/09/2010		Detected Time:	09:19
	Start Date:	25/09/2010		Start Time:	09:15
	Actual Clear Date:	25/09/2010		Actual Clear Time:	13:27
	Incident Headline:	EDGE ROUTE SWITCH 9 ILFORD 4 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may have experiencied a loss of Broadband Service.
	Progress Details:	Service has been restored by completing a Card Reseat. This issue may have been due to an Equipment Failure. ----------------------------------- BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	0127 01206 01223 01227 01245 01263 01268 01277 01279 01284 01304 01322 01328 01342 01371 01375 01376 01379 01394 01473 01474 01493 01502 01508 01553 01603 01621 01622 01689 01702 01708 01728 01732 01787 01795 01797 01799 01842 01843 01953 01959 01992 0203010 0203069 0203076 0203080 0203215 0203222 0203231 0203232 0203234 0203248 0203254 0203260 0203262 0203263 0207001 0207068 0207093 0207168 0207222 0207233 0207241 0207249 0207250 0207251 0207253 0207254 0207259 0207275 0207336 0207381 0207384 0207385 0207386 0207490 0207510 0207515 0207517 0207531 0207536 0207537 0207538 0207608 0207610 0207719 0207730 0207799 0207823 0207824 0207835 0207881 0207901 0207923 0207976 0207987 0208211 0208216 0208245 0208262 0208279 0208289 0208291 0208292 0208300 0208302 0208308 0208309 0208316 0208317 0208319 0208331 0208342 0208350 0208351 0208352 0208361 0208362 0208363 0208364 0208365 0208366 0208367 0208368 0208372 0208374 0208376 0208402 0208405 0208443 0208470 0208471 0208472 0208473 0208475 0208478 0208482 0208493 0208501 0208503 0208509 0208510 0208514 0208520 0208523 0208524 0208525 0208529 0208530 0208533 0208539 0208548 0208552 0208553 0208556 0208558 0208559 0208586 0208591 0208594 0208613 0208639 0208650 0208658 0208663 0208699 0208776 0208777 0208801 0208804 0208805 0208808 0208821 0208854 0208855 0208880 0208885 0208911 0208916 0208920 0208985 0208986 0208988 LLEA0 LLWE0 0208985 0208986 0208988

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System Time Stamp: 25/09/2010 14:24