Tuesday, September 21, 2010

Broadband Incident Report : : CAMBRIDGE MUX 102 AND MADINGLEY MUX 101 : LOSS OF SERVICE : Reference 26397 : Issue 1 :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 26397   Issue : 1  
  Detected Date: 21/09/2010   Detected Time: 04:51  
  Start Date: 21/09/2010   Start Time: 04:48  
  Anticipated Clear Date: 21/09/2010   Anticipated Clear Time: 06:48  
     
  Incident Headline: : CAMBRIDGE MUX 102 AND MADINGLEY MUX 101 : LOSS OF SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users may be experiencing a loss of Broadband service.

For a full list of affected circuits, please log into BBCR, navigate to the MSO Fault Search report and enter the MSO reference number above.

http://www.btwholesale.com/pages/static/Applications/Orders/Broadband_Customer_Reporting.html
 
  Progress Details: Engineers are making progress towards full restoration of Service.

Details of affected end users can be found on Broadband Customer Reporting.

Further updates will be provided as soon as possible.
 
  Dialling Codes Affected:
0122301954
 
     

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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 21/09/2010 05:04

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