Tuesday, September 21, 2010

Broadband Incident Report : : CAMBRIDGE MUX 102 AND MADINGLEY MUX 101 : PARTIAL LOSS OF SERVICE : Reference 26389 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 26389   Issue : FINAL  
  Detected Date: 21/09/2010   Detected Time: 00:14  
  Start Date: 20/09/2010   Start Time: 23:53  
  Actual Clear Date: 21/09/2010   Actual Clear Time: 00:18  
     
  Incident Headline: : CAMBRIDGE MUX 102 AND MADINGLEY MUX 101 : PARTIAL LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experiencied a loss of Broadband Service.
 
  Progress Details: Service has been restored.

This issue may have been due to
an equipment failure.

BT regrets any inconvenience this may have caused.
 
  Dialling Codes Affected:
0122301954
 
     

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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 21/09/2010 00:50

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