Saturday, October 9, 2010

Broadband Incident Report : 18 MUXES IN NEWTON STEWART AREA : LOSS OF SERVICE : Reference 28362 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 28362   Issue : FINAL  
  Detected Date: 09/10/2010   Detected Time: 07:35  
  Start Date: 09/10/2010   Start Time: 06:01  
  Actual Clear Date: 09/10/2010   Actual Clear Time: 12:10  
     
  Incident Headline: 18 MUXES IN NEWTON STEWART AREA : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experiencied a loss of Broadband Service.
 
  Progress Details: Service has been restored by completing a card reseat.

BT regrets any inconvenience this may have caused.
 
  Dialling Codes Affected:
0129201465016550167101988
01292014650165501671
 
     

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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 09/10/2010 13:21

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