Broadband Incident Report : 18 MUXES IN NEWTON STEWART AREA : LOSS OF SERVICE : Reference 28362 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	28362		Issue :	FINAL
	Detected Date:	09/10/2010		Detected Time:	07:35
	Start Date:	09/10/2010		Start Time:	06:01
	Actual Clear Date:	09/10/2010		Actual Clear Time:	12:10
	Incident Headline:	18 MUXES IN NEWTON STEWART AREA : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may have experiencied a loss of Broadband Service.
	Progress Details:	Service has been restored by completing a card reseat. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01292 01465 01655 01671 01988 01292 01465 01655 01671

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System Time Stamp: 09/10/2010 13:21