Saturday, October 9, 2010

Broadband Incident Report : BUCKINGHAM MUX 001 : DEGRADED SERVICE : Reference 28392 : Issue 2 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 28392   Issue : 2  
  Detected Date: 09/10/2010   Detected Time: 14:57  
  Start Date: 09/10/2010   Start Time: 14:54  
  Anticipated Clear Date: 09/10/2010   Anticipated Clear Time: 19:00  
     
  Incident Headline: BUCKINGHAM MUX 001 : DEGRADED SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users may be experiencing a loss of Broadband service.


 
  Progress Details: BT is making progress towards full restoration of Service.
Latest Update: Operational teams are carrying out remote diagnostics.
Further updates will be provided as soon as possible.

 
  Dialling Codes Affected:
01280
 
     

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 09/10/2010 15:54

No comments: