Tuesday, October 5, 2010

Broadband Incident Report : : LEMINGTON ADSL 101 : DEGRADED SERVICE : Reference 27980 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 27980   Issue : FINAL  
  Detected Date: 05/10/2010   Detected Time: 15:41  
  Start Date: 05/10/2010   Start Time: 15:40  
  Actual Clear Date: 05/10/2010   Actual Clear Time: 17:33  
     
  Incident Headline: : LEMINGTON ADSL 101 : DEGRADED SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experiencied a loss of Broadband Service.
 
  Progress Details: Service has been restored by completing a

Card Change
This issue may have been due to
SELECT ONE OF THE OPTIONS BELOW
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a Hardware Failure

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BT regrets any inconvenience this may have caused.
 
  Dialling Codes Affected:
019122019124019126
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 05/10/2010 17:54

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