Broadband Incident Report : : SWINDON ATM NODE 11003 : PARTIAL LOSS OF SERVICE : Reference 28405 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	28405		Issue :	FINAL
	Detected Date:	09/10/2010		Detected Time:	19:30
	Start Date:	09/10/2010		Start Time:	19:30
	Actual Clear Date:	09/10/2010		Actual Clear Time:	19:38
	Incident Headline:	: SWINDON ATM NODE 11003 : PARTIAL LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may have experiencied a loss of Broadband Service.
	Progress Details:	Service has been restored by completing a Reset of a Card This issue may have been due to a Hardware Failure BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01793

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System Time Stamp: 09/10/2010 20:12