Friday, October 8, 2010

Broadband Incident Report : HOMEGATEWAY 0 FOR LONDON BOROUGH OF SOUTHWARK : LOSS OF SERVICE : Reference 28265 : Issue 2 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 28265   Issue : 2  
  Detected Date: 08/10/2010   Detected Time: 06:07  
  Start Date: 08/10/2010   Start Time: 06:00  
  Anticipated Clear Date: 08/10/2010   Anticipated Clear Time: 09:30  
     
  Incident Headline: HOMEGATEWAY 0 FOR LONDON BOROUGH OF SOUTHWARK : LOSS OF SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users may be experiencing a loss of Broadband service.


 
  Progress Details: BT is making progress towards full restoration of Service.
Latest Update: Operational teams are carrying out remote diagnostics.

Further updates will be provided as soon as possible.

 
  Dialling Codes Affected:
 
     

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 08/10/2010 07:46

No comments: