Wednesday, February 16, 2011

Broadband Incident Report : : EDINBURGH NODE 12227 : LOSS OF SERVICE : Reference 5264 : Issue 2 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 5264   Issue : 2  
  Detected Date: 16/02/2011   Detected Time: 01:35  
  Start Date: 16/02/2011   Start Time: 01:30  
  Anticipated Clear Date: 16/02/2011   Anticipated Clear Time: 03:45  
     
  Incident Headline: : EDINBURGH NODE 12227 : LOSS OF SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users may be experiencing a loss of Broadband service.


 
  Progress Details: An engineer has now arrived on site and started initial diagnostics. Next update 03:45
 
  Dialling Codes Affected:
0122401229012360125901292
0129401307013125013130013131
013133013144013145013146013147
013155013162013165013166013167
0132401325013330133901357
0135801382013830138701388
01389014123014156014157014158
014161014163014164014177014194
01419501436014500146101467
0147501505015200152401573
0157501592015950162001631
0165101665016670167001683
0173801776017860180601847
0187501896019121019123019125
019126019127019129019137019138
01914101988028383102838320283834
02844610284483028663202866340286863
02871260287127028712802871290287130
02871310287132028713402871360287137
02882240288225028867302886750288676
02890200289022028902302890240289027
02890280289029028903102890320289033
02890390289040028904202890430289050
02890560289058028905902890700289076
02890790289080028908702890910289094
02890960289127028914502891460289147
02891800289181028918202891850289268
02893320289334028933502894420289446
028944802897530289754
 
     

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

-- Updated desclaimer 21CNCE - 28940

No comments: