Broadband Incident Report : : ERX21 MANCHESTER 4 : PARTIAL LOSS OF SERVICE : Reference 5397 : Issue 2 :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	5397		Issue :	2
	Detected Date:	17/02/2011		Detected Time:	00:58
	Start Date:	17/02/2011		Start Time:	00:53
	Anticipated Clear Date:	17/02/2011		Anticipated Clear Time:	04:00
	Incident Headline:	: ERX21 MANCHESTER 4 : PARTIAL LOSS OF SERVICE
	Incident Details:	At the moment some of your Broadband End Users may be experiencing a loss of Broadband service.
	Progress Details:	An engineer has been tasked to site. Estimated time of arrival 03:15. Next update will be at 04:00
	Dialling Codes Affected:	01244 01254 01270 01524 01584 016122 016123 016161 01782 To Fo 016122 016123 016161 01782

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

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