Tuesday, February 15, 2011

Broadband Incident Report : : ERX14 SHEFFIELD : LOSS OF SERVICE : Reference 5121 : Issue 1 :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 5121   Issue : 1  
  Detected Date: 15/02/2011   Detected Time: 06:27  
  Start Date: 15/02/2011   Start Time: 06:26  
  Anticipated Clear Date: 15/02/2011   Anticipated Clear Time: 06:27  
     
  Incident Headline: : ERX14 SHEFFIELD : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced a loss of Broadband Service.
 
  Progress Details: Service Fully restored @ 06:27 after traffic switched over.

 
  Dialling Codes Affected:
0113201133011380114201158
0115901226012460126201287
0130201325013320134701377
0138801400014050142301430
0143301434014720148401507
0152201526015290153801623
0166501709017230172401757
0175901765017730177701845
0190401909019121019124019125
019126019127019129019137019138
0192401937019430194701964
019690197715226LLMY0LLSL0
019690197715226
 
     

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

-- Updated desclaimer 21CNCE - 28940

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