Saturday, February 19, 2011

Broadband Incident Report : : MILTON KEYNES ATM NODE 02177 : PARTIAL LOSS OF SERVICE : Reference 5680 : Issue 1 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 5680   Issue : 1  
  Detected Date: 19/02/2011   Detected Time: 02:33  
  Start Date: 19/02/2011   Start Time: 02:33  
  Anticipated Clear Date: 19/02/2011   Anticipated Clear Time: 04:33  
     
  Incident Headline: : MILTON KEYNES ATM NODE 02177 : PARTIAL LOSS OF SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users may be experiencing a loss of Broadband service.

For a full list of affected circuits, please log into BBCR, navigate to the MSO Fault Search report and enter the MSO reference number above.

http://www.btwholesale.com/pages/static/Applications/Orders/Broadband_Customer_Reporting.html
 
  Progress Details: Operational teams are carrying out initial remote diagnostics.Next update will be at 04:00  
  Dialling Codes Affected:
0120501223012250123401284
0129601353013540139501406
0142501458014620147601485
0155301564015720158201604
0160801638016430166401733
0174701763017670177501778
0186501908019290195401993
02392340239235023923602392420239243
02392500239251023925202392580239260
0239261023926402392710239279To Fo
0239261023926402392710239279
 
     

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

-- Updated desclaimer 21CNCE - 28940

No comments: