Broadband Incident Report : : DERBY NODE 02007 : PARTIAL DEGRADED SERVICE : Reference 11684 : Issue 2 :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	11684		Issue :	2
	Detected Date:	16/04/2012		Detected Time:	09:51
	Start Date:	16/04/2012		Start Time:	09:51
	Anticipated Clear Date:	16/04/2012		Anticipated Clear Time:	12:15
	Next Update Date:	16/04/2012		Next Update Time:	12:15
	Incident Headline:	: DERBY NODE 02007 : PARTIAL DEGRADED SERVICE
	Incident Details:	At the moment some of your Broadband End Users may be experiencing a degradation of Broadband Service.
	Progress Details:	An engineer has been tasked to site. Estimated time of arrival 11:20.
	Dialling Codes Affected:	01132 01159 012163 01223 01224 01228 01236 01244 01274 013131 01325 01332 01473 01582 016183 01622 01733 01792 01793 01865 01904 01908 019126 01922 01981 0207489 0207569 0207580 0207720 0208317 0208974 0289024

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.