Saturday, April 21, 2012

Broadband Incident Report : : MILTON KEYNES NODE 02177 : PARTIAL LOSS OF SERVICE : Reference 12422 : Issue 2 :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 12422   Issue : 2  
  Detected Date: 21/04/2012   Detected Time: 15:52  
  Start Date: 21/04/2012   Start Time: 15:49  
  Anticipated Clear Date: 21/04/2012   Anticipated Clear Time: 19:00  
  Next Update Date: 21/04/2012   Next Update Time: 18:30  
     
  Incident Headline: : MILTON KEYNES NODE 02177 : PARTIAL LOSS OF SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users may be experiencing a loss of Broadband service.


 
  Progress Details: An engineer has been tasked to site. Estimated time of arrival 17.30.  
  Dialling Codes Affected:
0116201173011790120501223
0122501234012840129501297
0130001327013440135301354
0136601379013800140601455
0146201485014870152501529
0153601564015820160401608
0163501636017330176301767
0177501778017800179301794
0180301832018650189901908
01933019540198302085050208506
0208505
 
     

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

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