Wednesday, April 18, 2012

Broadband Incident Report : : READING NODE 05211 : PARTIAL LOSS OF SERVICE : Reference 11945 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 11945   Issue : FINAL  
  Detected Date: 18/04/2012   Detected Time: 05:17  
  Start Date: 18/04/2012   Start Time: 05:16  
  Actual Clear Date: 18/04/2012   Actual Clear Time: 07:00  
     
  Incident Headline: : READING NODE 05211 : PARTIAL LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced a loss of Broadband Service.

 
  Closure Details: Service has been restored as of 07:00 by completing a reseat of hardware. BT regrets any inconvenience this may have caused.  
  Dialling Codes Affected:
0117301179011890120801235
0125601305014090142501489
0149101608016260167201793
0179401803018400184401872
0196201985023802102380220238023
02380310238033023803802380390238063
0238071023808202380900239241To Fo
0238071023808202380900239241
 
  Duration: 0 days 01 hours 44 minutes  
     

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

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