Wednesday, April 18, 2012

Broadband Incident Report : : READING NODE 05211 : PARTIAL LOSS OF SERVICE : Reference 11945 : Issue 2 :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 11945   Issue : 2  
  Detected Date: 18/04/2012   Detected Time: 05:17  
  Start Date: 18/04/2012   Start Time: 05:16  
  Anticipated Clear Date: 18/04/2012   Anticipated Clear Time: 08:30  
  Next Update Date: 18/04/2012   Next Update Time: 07:45  
     
  Incident Headline: : READING NODE 05211 : PARTIAL LOSS OF SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users may be experiencing a loss of Broadband service.


 
  Progress Details: An engineer has been tasked to site. Estimated time of arrival 07:15.  
  Dialling Codes Affected:
0117301179011890120801235
0125601305014090142501489
0149101608016260167201793
0179401803018400184401872
0196201985023802102380220238023
02380310238033023803802380390238063
0238071023808202380900239241To Fo
0238071023808202380900239241
 
     

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

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