Monday, April 16, 2012

Broadband Incident Report : : DERBY NODE 02007 : PARTIAL DEGRADED SERVICE : Reference 11684 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 11684   Issue : FINAL  
  Detected Date: 16/04/2012   Detected Time: 09:51  
  Start Date: 16/04/2012   Start Time: 09:51  
  Actual Clear Date: 16/04/2012   Actual Clear Time: 11:33  
     
  Incident Headline: : DERBY NODE 02007 : PARTIAL DEGRADED SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced a degradation of Broadband Service.
 
  Closure Details: Service has been restored as of 11.33; by completing: a reseat of hardware. BT regrets any inconvenience this may have caused.  
  Dialling Codes Affected:
01132011590121630122301224
01228012360124401274013131
01325013320147301582016183
0162201733017920179301865
01904019080191260192201981
02074890207569020758002077200208317
02089740289024
 
  Duration: 0 days 01 hours 42 minutes  
     

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

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