Broadband Incident Report : : BIRMINGHAM NODE 10185 : PARTIAL LOSS OF SERVICE : Reference 20007 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	20007		Issue :	FINAL
	Detected Date:	07/06/2012		Detected Time:	11:43
	Start Date:	07/06/2012		Start Time:	11:43
	Actual Clear Date:	07/06/2012		Actual Clear Time:	12:25
	Incident Headline:	: BIRMINGHAM NODE 10185 : PARTIAL LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may have experienced a loss of Broadband Service.
	Closure Details:	Service fully restored at 12:25 after a card was remotely reset BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01162 01163 01179 012124 012132 012168 01242 01249 01285 01392 01446 01452 01455 01483 01509 01527 01544 01558 01584 01590 01639 01684 01694 01730 01743 01789 01823 01834 01902 01922 01926 01935 01952 0247634 0247638 0247639 0247664 0247673
	Duration:	0 days 00 hours 42 minutes

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.