Friday, June 8, 2012

Broadband Incident Report : : MULTIPLE MUXS IN THE NORTH OF SCOTLAND : LOSS OF SERVICE : Reference 20045 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 20045   Issue : FINAL  
  Detected Date: 07/06/2012   Detected Time: 16:17  
  Start Date: 07/06/2012   Start Time: 16:12  
  Actual Clear Date: 08/06/2012   Actual Clear Time: 20:30  
     
  Incident Headline: : MULTIPLE MUXS IN THE NORTH OF SCOTLAND : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced a loss of Broadband Service.

 
  Closure Details: Service has been restored as of 20:30 by completing a cable repair BT regrets any inconvenience this may have caused.  
  Dialling Codes Affected:
0125201470014710147801507
0152001599016810168701870
01871018780197201687
 
  Duration: 1 days 04 hours 18 minutes  
     

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

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